The DHL Pakistan Pvt. Ltd Karachi has issued the latter for customer notice regarding suspension of “Import Express Product” (Pakistan Based Importers Billed in Pakistan) and ban on outbound shipments to a maximum of 70 Kg per shipment 15th March 2023.
As you may be aware, in recent months, the Regulatory Authorities have imposed restrictions on outward remittances for foreign companies operating in Pakistan. In the case of DHL Express, the remittances sent by DHL Pakistan cover the cost of DHL’s international aviation, hub, gateway and last-mile delivery incurred through our global network for the shipments sent/received by our valued customers.
DHL Express Suspension of Import Express Products 2023
This constraint has made it unsustainable for DHL Express to continue providing the full product offerings in Pakistan. Effective 15 March 2023, we will be suspending our “Import Express Product” and restricting outbound shipments to a maximum weight of 70 kg per shipment for all customers billed in Pakistan. Please note the last pick-up date will be 14 March 2023. Shipments picked up on or before this date will still be delivered.
We apologies for this unfortunate development and assure you that we understand the significance of express shipping for your business and supply chain. We are in regular contact with the authorities to allow pending remittances for us to resume the full suite of services in Pakistan at the earliest.
We thank you for your continued partnership and appreciate your understanding of this unavoidable situation. Should you require any further details, please contact our helpline number 111345111 or your DHL Account Manager.
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