Chief Minister’s Complaint Center

Citizens can call at the Chief Minister’s Complaint Center (Helpline: 0800-02345) to register their complaints related to DC Offices, Health, Education & Police.

A centralized mechanism to address complaints and reform public service delivery in Health, Education, Police and DC Office.

Complaint Registration

Helpline (0800-02345)
Call Center Agent
Customized data entry page
Complainant Receives
Complaint ID via (8070)

Assignment

Responsibility
Assignment Matrix
UC, Tehsil, District, Province
Complaint Assignment
Resolver Receives SMS (8070)

Escalation

Multi-level auto-escalation
If not resolved

Resolution

Relevant Official
within stipulated time

Feedback

Feedback Collection
Via CFMP stream

Chief Minister's Complaint Center

 

1 thought on “Chief Minister’s Complaint Center”

  1. Tahir Mehmood says
    aslaam aleakum sir .sehat insaf card k hasool k liye me ne 8500 py sms kia h. reply me mean es ka ehal ni hun . kia mujhy baaaaaataen gay kah kis waja say mean ahal ni hun jab kah meri age 44 year hy. aur be rozgar bhi. .Tahir Mehmood NIC 3520202434487.cell nbr 0333 4504058

    Reply

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