NADRA Web-Portal For Complaints Registration Online

NADRA Web-Portal For Complaints Registration Online

If you are also facing any query or grievances related to the services of NADRA Pakistan then you have given a golden opportunity to register your complaint online and get redressal within 24 hours. This is no doubt, it would become a groundbreaking and trending news in Pakistan because everyone of us always suffers lots of problem related to NADRA facilities. The NADRA is a National Database and Registration Authority which is the one of the most renown autonomous department of Federal Government. The primary task of NADRA is to make a database of every national citizen Pakistan.

NADRA is enhancing public sector facilities through a web-portal for centralized grievances redressal system. The Government of Pakistan has officially introduced and launched the new mechanism of online complaints registration. According to the new initiative, every citizen of Pakistan can easily resolve their problems within utmost convenience. You can also registered your complaint regarding 8171 Ehsaas Program through NADRA web-portal.


NADRA Complaints Registration System 2024 Web-Portal


NADRA Customer Care is one of the most appreciated step which is purely taken for the improvements in public complaints redressal. You can register your complaint through online web-portal and check the status at any time whenever the issue will be resolved.

All the customer feedbacks are reprocessed for the improvement of overall NADRA system to facilitate every single person. We will try to explain you about how to register a complaint assignment and monitoring of status. You can also check the latest NADRA fee for issuance of new CNIC.

On the basis of public feedback, all the problems will be resolved and never happened again in the future as possible as. The NADRA complaint redressal services would be active for 24/7 hours schedule. You can lodge your complaint online with a few simple steps.

How To Register NADRA Complaint:

You can follow the few simple steps for the registration of complaint through NADRA Web-Portal;

  • Open the NADRA CMS Complaint portal through https://complaints.nadra.gov.pk/
  • When you opened the complaint portal then you need to complete the for for generating a new complaint;
  1. Full Name
  2. CNIC Number
  3. Tracking ID
  4. Email
  5. Country
  6. Contact Number
  7. Category of complaint
  8. Enter your complaint details

After the completion of complaint form, an email and SMS is sent out to the customer including complaint no, date of the complaint and expected resolution time.

Complaint Assignment:

Depending on the nature of the complaint, the system automatically assigns the complaint to the relevant department, region and teams.

Complaint Monitoring:

The system continuously monitors all the complaints and provides a real time dashboard to the senior management.

Complaint Status:

Customer can check status of their complaint any time using the website.

Resolution and Feedback:

After complaint resolution, customer is informed via email and SMS. Also to assess the quality of service, NADRA Call Centers also calls the customer for their feedback.

NADRA Complaint Helpline:

NADRA Complaint service is working hard to solve the issues of customers with the commitment to deliver highest level of facilities. You can get the redressal of your complaint which is operating on 24/7 hours. If you want to get further help then contact helpline at 1777 (for subscribers of Mobilink, Ufone, Telenor and Zong), +92 51 111 786 100 (for fixed lines and overseas applicants).

NADRA Complaint Redressal system is basically a full automated management system which is real time monitoring the complaints online and provide resolution as early as possible. You can track your complaint after the registration via web-portal.

NADRA Website Online Complaint Portal
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NADRA Complaints Registration System 2024 Web-Portal

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