National Bank of Pakistan has issued the official Notification circular on 19th March, 2020 in connection with salary/pension disbursement & maintenance of counter services.
ln wake of recent outbreak of COVID19 (CoronaVirus) and possible LOCK-DOWN you are advised to take following measures on immediate basis;
Contact all Government and autonomous Salary / Pension Disbursement Authorities for a possible early disbursement of Salaries Pensions in order to avoid gathering of large number of customers at Branches on start of month.
Update all the required information in system such as registered Mobile Numbers and Email addresses of customers etc. which is required for activation of ADC Channels (ATM Mobile Application) and display posters advising customers to avoid visiting Branches instead use ATM ADC channels for cash and transfer of funds.
Prepare backup plans especially for critical assignments such as Cashier and Counter Staff at Branches in order to keep the Counter Services functional in case of any heath issues with the staff member.